Contact Us
Email support@buckybuild.com and a person will read it. Tell us what you were trying to do and what happened instead. If it concerns a specific site or project, include the address — it lets us reproduce the problem instead of guessing at it.
We aim to reply within one business day.
Documentation
The Bucky documentation covers how zoning analysis, feasibility, and project workspaces fit together, along with the API and CLI.
My Address Is Not Covered
Bucky holds zoning and parcel data for the municipalities it has ingested, and reports honestly when an address falls outside them rather than guessing. If yours is not live yet, request your municipality and we will tell you where it sits in the queue.
Account and Subscription
Subscriptions bought inside the iPhone app are billed by Apple. Manage or cancel them in Settings → your name → Subscriptions on your device; we cannot cancel an Apple subscription on your behalf. Subscriptions bought on the web are managed from your account settings.
To delete your account and the data attached to it, follow the data deletion instructions.
Privacy and Terms
See the Privacy Policy for how we handle your data, and the Terms and Conditions for the terms of service.